Genentech: US Medical Affairs (USMA)/Customer Engagement

OVERVIEW: 

The USMA, Customer Engagement - Field Medical Fellowship is a one-year program designed to expose and immerse the Fellow into a range of corporate and field-based initiatives that influence and enable patient care across the healthcare landscape. The focus will be on gaining exposure and understanding of how patient care delivery decisions are made across the broad customer landscape from providers, payers, health system administrators, and others instrumental to the patient journey. 

Key Competencies and Requirements for Field Medical Fellow 

Seeking candidates who are passionate about enhancing patients' lives and contributing to innovation in our healthcare system, with a curiosity and drive to learn about the pharmaceutical industry through the lens of Medical Affairs as a Field Medical Fellow. Experience in leadership roles and as a team player is highly preferred. Additional attributes include openness to other viewpoints, willingness to try different approaches, and exceptional communication and interpersonal skills. 

ELIGIBILITY REQUIREMENTS: 

  • Demonstrates understanding of pharmacist roles within the industry as well as across the healthcare landscape (payer, PBMs, health systems, clinical, etc.) 
  • Prior experience (internship, rotation, etc.) preferred but not required
  • Demonstrates knowledge of Medical Affairs/Field Medical function
  • Demonstrates understanding that the U.S. healthcare system provides disparate access to care and is passionate about improving care holistically
  • Must be able to prioritize customer engagements locally and regionally on a regular basis with field medical colleagues. Strong desire to understand who, what and how customers make decisions on behalf of patients. 
  • Displays professional maturity during the interview process and any additional engagements 
  • History of past projects that display leadership, taking initiative, and the ability to work independently to achieve an outcome
  • Past or current experience as a leaders 
  • Formal (Student societies, professional groups, etc.) or informal (project-based) 
  • Determine actual contribution to team and leadership presence regardless of title 
  • Should be a "self-starter" with the ability to make an immediate impact
  • The candidate should be adaptable and able to work independently, with little direct guidance/supervision
  • Exhibits excellent communication skills - verbal, written and interpersonal 
  • Demonstrates ability to communicate across various platforms (presentations, WebEx/telecons, etc.) 
  • Ability to leverage baseline therapeutic knowledge achieved through Pharm.D. training to shift quickly across opportunities that may require deeper therapeutic area knowledge or broader application.
  • Demonstrates clinical acumen with the ability to learn quickly
  • Ability to develop relationships quickly and work across multiple stakeholders. 
  • Contributes to overall success of a team or cross-functional group
  • Demonstrates a "patient first" mindset and recognizes that to continually help patients, one must embrace a life of continuous learning. 

Mindset - How does the candidate approach: 

  • Navigating ambiguity and change 
  • Collaboration across teams
  • Handling challenging situations 
  • Customer focus and impact 
  • Enterprise mindset and portfolio impact

 

APPLY HERE